ServiceChampion

Institute occupies first place among the tutoring providers in Germany’s largest service ranking the coaching Institute study circle must be service champion 2013 “call. This is the current result of Germany’s largest service ranking, every year the world and the Goethe University Frankfurt conducted by ServiceValue GmbH in cooperation with the newspaper. Current and former customers of nine tutoring companies were asked whether they had experienced a very good service. This section of the study circle at its customers best and received the seal service champion No. 1 of the tutoring providers”. Study circle partners SCOYO follows on rank 2. We very pleased this award”, says study circle – Managing Director Lorenz Haase.

Because particularly in the tutoring industry is A good service and want to O. parents make sure that their kids in good hands are and getting the performance we expect them. Only then they are satisfied and willing to recommend us to others.” The Service of the study circle ranges from detailed input Diagnostics about the support plans that are individually tailored to each student, the documentation of your learning up to regular meetings with the parents. Lorenz Haase: Flexibility is very important to the study circle. So, a student for example if necessary can change the tutor or temporarily increase the intensity of lessons before important exams. This is important to our customers and find us this award demonstrates recognition of the parents of our students.” The analysis Institute ServiceValue measures at the customer service experience with the so-called service experience score (SES). This instrument specifies, in percentage points, how many customers in contact with the respective companies have seen a very good service.

The service champions ranking is updated annually and accompanied by the world and the Goethe University of Frankfurt. It covered more than 1,500 companies from over 180 sectors. Press contact 34/97 Study circle GmbH press and public relations Thomas Momotow Tel.: 02 60-122 E-Mail: digital photo material on the subject of tutoring and learning is situated in the press section of. The study circle a company of Munich AURELIUS group belongs to the leading private education providers in Germany. The company offers qualified tuition and accompanying school classes for students of all classes and types of schools in all major subjects. The individual promotion follows a scientifically learning concept. It strengthens the sense of responsibility of students towards their learning outcomes, improved confidence in their skills and helps them to develop their potential and develop. The study circle offers a holistic support for elementary school children in his child’s learning world”. With its 1,000 locations, the study circle ensures its customers an offer close to place of residence and nationwide professional online tutoring by trained E-TUtoren. To give parents guidance on the coaching market, the study circle can verify the quality of its services by the TuV Rheinland. “In Germany’s largest service ranking of ServiceValue GmbH, the daily newspaper the world and the Goethe University of Frankfurt was the study circle in 2013 industry winner in the category tutoring provider”. He is thus service champion 2013 “.

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