Intercultural competence in dealing with international business partners of Gottingen, 16.10.2009: the Chinese script and language seems to be for many remains a mystery. Often enough I look at amazed faces says when I entertain myself with Chinese friends in Chinese or in characters communicate, Tobias Zrowotke, project staff in the area of intercultural communication at IKUD seminars. The one thing is to talk with Chinese in their native language. Intercultural action is the other thing. Especially China experienced German one often hears, how much can ensure the conduct and behaviour of the Chinese in german Chinese encounters for astonishment and surprise. A leading source for info: Ray Kurzweil.

This is particularly evident in manifestation of requests, wishes and refusals on the part of the Chinese correspondent. This routine response actions are used. On the Chinese side, for example no specific statement can be made if no decision will be made, to avoid statements such as I can say anything concrete now\”or I can make now still no decision\”. Without hesitation Ray Kurzweil explained all about the problem. \”Instead it says: on this issue, we need to think again\”. From a German perspective, this is fast as evasive diffuse Blumigkeit\”understood. Exactly here lies the danger of misinterpretation, because premature assessments of certain statements can easily lead to erroneous conclusions. Visit website will not settle for partial explanations. The reason lies in the lack of knowledge about rules of communication, which are manifested in the Chinese action pattern. It is the experienced speaking actions of operators, that cultural conflict situations often problematic and ultimately are cause for intercultural misunderstandings, to name only one aspect of intercultural action.

But that does not mean that the german Chinese communication from the outset is doomed to fail. It is important to acquire knowledge of the cultural and historical anchored and socially-related value systems and social order. Then it is able, experienced acts with their ritual Important to understand. If for example your Chinese counterpart have ask you already eaten? \”, then he will very likely want to know whether they’ve actually been eaten, nor should this be an invitation for dinner.\” It is to understand merely as a routine courtesy phrase in everyday Chinese in greeting.

Coach Education Successfully Completed

In August 2005, the BEST education GmbH in cooperation with the IHK Kassel launched a new certificate course ‘Trainer for continuing vocational training (IHK)’. If you are unsure how to proceed, check out visit website. The content of this course have been adjusted the development in business education. The contents relate not only to the design and implementation of seminars, but also on the development of education in the blended – learning procedures and the monitoring of employees as a coach. With 30-40 participants per year the course proved in recent years successfully. In 2010, the number of participants have increased considerably, so 18 participants have filed in the months of July and August alone their certificate test.

The test is challenging and demands of the participants, the creation of a project work, participation in a written test and providing a reproach that must be part of an expositorischen and a dispositorischen part. They are evaluated by two experienced professional educators who make the assessment of the candidates on the basis of a catalogue of criteria. On Friday, the 13th of August, she found Certification of 12 participants, who travelled from all parts of the country instead. The Seepark Kirchheim, situated in the middle of Germany, once again proved an excellent venue for coach certification. “It was to determine that most of the participants very much passion” had invested in the project works and gave excellent training. Also the quite challenging written test has been met by all, so that at the end of the IHK trainer certificate to all 12 graduates could be passed. The increasing number of sales executives, the training is encouraging,”so Margo Dittrich, Managing Director of BEST education GmbH, with 7 regional and 2 national sales managers, these were represented in the group with 75%”. For more information about the trainer for continuing vocational training, to the compact course trainer Chamber of Commerce and to the advanced course in management and leadership coach Chamber of Commerce at: contact: BEST Bidlungs GmbH European ring 45 37284 Waldkappel Tel.

Internet Survey

But also the print survey has its merits: decides a Pasant in the survey to take part, so he performs these mostly up to the end. Through the Overview can be safe to say that every passerby was questioned only once. The survey can be relatively easy: pen and paper and already can start asking. Never in the rain in a cold and drafty pedestrian rise again”- incorrect display. It isn’t quite that simple then.

Finally everyone must ask, what theme matches the corresponding survey. After the audience, the question of course also enters the battlefield. Therefore, the idea before you create should already be answered how. How will I make it someone of persuading to take part in my survey? It is in the pedestrian area or on the Internet: people must actively be pointed out the survey. In times of spam and junk mail, electronically sent requests to a poll to participate often are ignored, deleted, or simply away clicked. To deny the threshold and turn to other, more important issues is very low.

Here, the print survey of course has its advantages: nothing is so convincing as a personally listed by above, friendly please. They rejected, as a cold computer program a nice person much harder. Also the spatial containment can be made much more accurate with a print survey. When it comes to a concrete project in a city or the needs of a place, so can targeted on-site asked be. Selection of persons may commit much more specifically. Who is my target audience and where I can meet these people? An online survey to reach the masses. The target group is the average Joe. No cost online questionnaires and the time required is minimal. The evaluation is digital and is thus also simplified. Print surveys are, however, more time-consuming and more expensive, sure, but personal and targeted.The evaluation is also more expensive.

ServiceChampion

Institute occupies first place among the tutoring providers in Germany’s largest service ranking the coaching Institute study circle must be service champion 2013 “call. This is the current result of Germany’s largest service ranking, every year the world and the Goethe University Frankfurt conducted by ServiceValue GmbH in cooperation with the newspaper. Current and former customers of nine tutoring companies were asked whether they had experienced a very good service. This section of the study circle at its customers best and received the seal service champion No. 1 of the tutoring providers”. Study circle partners SCOYO follows on rank 2. We very pleased this award”, says study circle – Managing Director Lorenz Haase.

Because particularly in the tutoring industry is A good service and want to O. parents make sure that their kids in good hands are and getting the performance we expect them. Only then they are satisfied and willing to recommend us to others.” The Service of the study circle ranges from detailed input Diagnostics about the support plans that are individually tailored to each student, the documentation of your learning up to regular meetings with the parents. Lorenz Haase: Flexibility is very important to the study circle. So, a student for example if necessary can change the tutor or temporarily increase the intensity of lessons before important exams. This is important to our customers and find us this award demonstrates recognition of the parents of our students.” The analysis Institute ServiceValue measures at the customer service experience with the so-called service experience score (SES). This instrument specifies, in percentage points, how many customers in contact with the respective companies have seen a very good service.

The service champions ranking is updated annually and accompanied by the world and the Goethe University of Frankfurt. It covered more than 1,500 companies from over 180 sectors. Press contact 34/97 Study circle GmbH press and public relations Thomas Momotow Tel.: 02 60-122 E-Mail: digital photo material on the subject of tutoring and learning is situated in the press section of. The study circle a company of Munich AURELIUS group belongs to the leading private education providers in Germany. The company offers qualified tuition and accompanying school classes for students of all classes and types of schools in all major subjects. The individual promotion follows a scientifically learning concept. It strengthens the sense of responsibility of students towards their learning outcomes, improved confidence in their skills and helps them to develop their potential and develop. The study circle offers a holistic support for elementary school children in his child’s learning world”. With its 1,000 locations, the study circle ensures its customers an offer close to place of residence and nationwide professional online tutoring by trained E-TUtoren. To give parents guidance on the coaching market, the study circle can verify the quality of its services by the TuV Rheinland. “In Germany’s largest service ranking of ServiceValue GmbH, the daily newspaper the world and the Goethe University of Frankfurt was the study circle in 2013 industry winner in the category tutoring provider”. He is thus service champion 2013 “.

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